Support Centre

Check the Knowledge Base first

Most questions about getting started, the bank feed, HMRC and working with your accountant are answered there.

Knowledge Base →

What we can help with

• Account setup and signing in
• Invoices, expenses and receipts
• Bank feed connections Live
• Accountant access requests and the agent workspace
• HMRC connection Coming soon

Reporting a problem

To help us fix it faster, please include:

• the email address you use for Submit&GO
• the business or client name
• what you were trying to do, and what happened instead
• any error message, and a screenshot if you can

Response times

We reply within 3 business days (Monday to Friday).

Planned maintenance and service updates, for example when HMRC services are unavailable, are announced in the app where possible.